πŸ“¦ Recommendation Engines & Learning Systems

From Netflix to Healthcare: A New Frontier in Experience Intelligence

Recommender systems have revolutionized how we shop, watch, and search β€” powering platforms like Amazon, Netflix, and Google. These systems don’t just respond to users β€” they learn from them and shape what happens next.

At CALIBER360 Healthcare AI, we asked a bold question:

Why doesn’t healthcare do the same?

Hospitals collect vast amounts of patient feedback β€” from CAHPS and HCAHPS to rounding tools and post-discharge surveys. Yet, this rich data is almost always used retrospectively, long after the care is delivered.

πŸ’‘ Our Innovation: The CALIBER360 Learning System

We bring the power of recommender intelligence to healthcare β€” turning past feedback into real-time guidance using collaborative filtering and generative AI.

This system delivers point-of-care recommendations to:

Imagine treating the next patient as if you already know them β€” because in many ways, you do.

🧠 Our system learns continuously from patient feedback to improve every interaction that follows.

This award-winning innovation was recognized at the Healthcare Analytics Summit β€” and it’s available for demo and deployment.

Survey Learning Illustration

πŸ“ Don’t Just Collect Surveys β€” Learn From Them

Whether in clinical operations, discharge planning, care navigation, or digital front doors β€” this technology can supercharge how you deliver care.

πŸ“¬ Want to see how it works with your own feedback data?

Email ali.lakhani@caliber360ai.com to request a demo.