From Netflix to Healthcare: A New Frontier in Experience Intelligence
Recommender systems have revolutionized how we shop, watch, and search β powering platforms like Amazon, Netflix, and Google. These systems donβt just respond to users β they learn from them and shape what happens next.
At CALIBER360 Healthcare AI, we asked a bold question:
Hospitals collect vast amounts of patient feedback β from CAHPS and HCAHPS to rounding tools and post-discharge surveys. Yet, this rich data is almost always used retrospectively, long after the care is delivered.
We bring the power of recommender intelligence to healthcare β turning past feedback into real-time guidance using collaborative filtering and generative AI.
This system delivers point-of-care recommendations to:
Imagine treating the next patient as if you already know them β because in many ways, you do.
This award-winning innovation was recognized at the Healthcare Analytics Summit β and itβs available for demo and deployment.
Whether in clinical operations, discharge planning, care navigation, or digital front doors β this technology can supercharge how you deliver care.